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Research · 03 of 05

Voice AI assistant raised diagnostic accuracy in simulated consultations

AI diagnostic assistants may widen the differential, but they are not ready for routine consultations and risk over-reliance.

Design
Case-level randomised, adjudicator-blinded simulation study
Population
13 family physicians, 260 simulated consultations
Primary outcome
Top-3 diagnostic accuracy
Effect
74.6% vs 62.3%; adjusted OR 2.68 (95% CI 1.24 to 6.12)

Thirteen board-certified family physicians managed 260 simulated, voice-based primary care consultations of high difficulty, randomised case by case to a real-time AI diagnostic assistant or no aids. Blinded adjudicators scored whether a correct diagnosis appeared in the physician's top three. No real patients were involved. It was published in JMIR Formative Research on 22 September.

Top-three accuracy was 74.6% with AI and 62.3% without (adjusted OR 2.68, 95% CI 1.24 to 6.12). Top-one accuracy was 57% versus 47.8%, not statistically significant. When the AI's suggestion was wrong, physicians agreed with it more often (55.8% vs 38.8%), a non-significant sign of over-reliance. Consultations took 10.7% longer.

This is a stress test, not evidence of benefit in practice. The comparator had no resources at all, which exaggerates the gap against a real clinic.

  • Treat AI diagnostic suggestions as a differential prompt, not an answer.
  • Be alert to anchoring on an AI's first suggestion.
  • Wait for evaluations in real consultations before adopting such tools.
  • Expect consultations to lengthen, not shorten.

Why it matters

It gives an early signal of both the benefit and the anchoring risk of AI in the consulting room.

Don't overread it

Simulated cases against a no-resource comparator cannot show benefit in real practice.

The statistics, in plain English

The top-three difference of 12.3 percentage points has a wide interval (2.7 to 22.6), reflecting only 13 physicians. The over-reliance comparison did not reach significance, so it is a warning rather than a finding. Simulated cases with an unassisted, resource-restricted comparator favour the AI.

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