- Design
- Retrospective multi-site observational study with technical, turnaround and survey cohorts
- Population
- 96,874 examinations for latency, 20,909 for turnaround, and 58 radiologists in a 20-centre outpatient network
- Primary outcome
- AI latency, report turnaround time and radiologist adoption
- Effect
- Late-result rate 7.2%; adjusted turnaround lower for trauma radiography (-26%) and knee MRI (-18%)
Researchers studied a 4.5-year, multi-vendor AI programme in a 20-centre outpatient radiology network. A technical cohort of 96,874 examinations measured PACS-to-PACS latency for 10 tools from seven vendors, a cohort of 20,909 examinations compared report turnaround with and without AI, and 58 radiologists were surveyed.
Median total latency was 2.06 minutes, 72% of it from data routing. In 7.2% of examinations the AI result arrived after the report was finalised, from 3.0% for knee MRI to 13.2% for chest CT. After adjusting for radiologist, AI availability went with shorter turnaround in trauma radiography (26% lower) and knee MRI (18% lower), but not in brain volumetry MRI.
Of 58 radiologists, 91.4% reported adopting AI and 66% of those used it regularly. Satisfaction scores fell for chest CT and aorta CT in an exploratory analysis that did not survive correction for multiple testing. The cost estimates come from the authors' own network and may not travel.
- AI results arrived after the report was finalised in 7.2% of examinations.
- Data routing accounted for 72% of the median 2.06 minutes of latency.
- Turnaround was shorter for trauma radiography and knee MRI.
- Chest CT had the highest late-result rate at 13.2%.
- Check integration and routing before judging an AI tool by its accuracy alone.
Why it matters
A useful algorithm that arrives late does nothing for the report, so plumbing matters as much as accuracy.
Don't overread it
A retrospective observational study in one network, with exploratory satisfaction data, cannot show that AI improves patient outcomes.
The statistics, in plain English
An adjusted reduction in turnaround of 26% compares AI-available with concurrent non-AI workflows, so it may partly reflect which cases were routed to AI. The satisfaction changes were nominal findings, since they lost significance after correction.
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