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Research · 03 of 05

Moving into residential care meant a new GP for 72%, but continuity recovered

Treat entry into residential care as a handover, and send the history the new GP will need.

Design
National retrospective cohort
Population
69,081 Australians aged 65 or over entering long-term care in 2019
Primary outcome
Transitional and post-entry continuity of primary care
Effect
Provider change 72% (facility) vs 10% (home-based); post-entry usual provider 78–80% of visits

This Australian national cohort followed 69,081 people aged 65 or over who entered long-term care in 2019: 41,166 into residential facilities and 27,915 into home-based packages.

72% of those entering facilities switched to a new primary care provider, against 10% receiving care at home. Switching was more common in metropolitan than non-metropolitan areas, suggesting it reflects how care is organised as much as the move itself. After entry, continuity was high in both groups, with 78–80% of visits from one usual provider.

The handover at entry is therefore the vulnerable moment. A new GP inherits a frail patient, often with multimorbidity, polypharmacy and advance care decisions, sometimes without the history that took years to build.

  • Send a structured summary when a patient moves into residential care, including goals of care.
  • Include the medication list with reasons for each drug and any deprescribing already tried.
  • Record advance care plans and who holds decision-making authority.
  • Offer a handover call to the new GP for complex patients.

Why it matters

Most continuity is lost in one transition, not gradually, which makes it a fixable moment.

The statistics, in plain English

The 72% and 10% are simple proportions in a national dataset, not adjusted effects. The Usual Provider Index of 78–80% means about four in five visits were with the same clinician after entry.

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