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Back to the 24 September 2026 edition

Pearl · 04 of 05

Ask about the telephone and the restaurant, not just the audiogram

Ask where hearing fails in daily life before fitting, and review benefit at three months.

Two patients with the same audiogram can have very different daily difficulty. Asking where hearing fails — phone calls, group conversation, noisy restaurants, television — guides both whether aids will help and how many. Difficulty in noise and localising sound are where a second aid most often helps.

  • Ask about the three hardest listening situations for the patient.
  • Record difficulty in background noise specifically.
  • Set a follow-up at three months to review use and benefit.
  • Check for cerumen and middle ear disease before referral.

Why it matters

Self-reported difficulty, not the audiogram alone, predicts who gains from aids.

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